Seats and Team Billing
How seats are counted
Owners, Admins and Members each occupy one seat. Viewers never occupy a seat and are unlimited on the Team plan. Pending invitations for seat-holding roles reserve a seat so you cannot oversell your allowance, but they are only billed once accepted.
What Team includes
The Team plan includes 10 seats in its base price. From seat 11 on, each seat is billed per month, or at the yearly rate on annual billing. The seat price is prorated from the day an invitation is accepted, never from the start of the billing period.
Your Members card shows a live seat meter, and every invite dialog states the exact billing effect before you send. Admins cannot add paid seats on their own; those invites wait for one-click Owner approval.
Plan changes and your team
- Upgrades apply immediately. Members who were paused by an earlier downgrade reactivate automatically.
- Automatic downgrades (for example after a subscription ends) never delete anything. The newest members beyond the new plan's allowance are paused with their links and analytics intact, and viewers are paused below the Team plan.
- Manual downgrades and cancellations are blocked while your active member count exceeds what the target plan allows. Remove members first; Snipzr never silently drops teammates you chose to keep.
Frequently asked
Does removing a member refund the seat? The next invoice is lowered automatically; mid-period amounts follow Stripe's standard proration.
Can I swap members without paying more? Yes. Remove one member and invite another; the seat count is what matters, not who occupies it.
Who receives the invoices? The workspace Owner manages billing, payment methods and receipts.